return Policy

Return Policy for The Rogue Men Essentials

Effective Date: January 19, 2025

At The Rogue Men Essentials, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your order, we’re here to help with returns and exchanges.

1. Eligibility for Returns

    •    Items must be returned within 30 days of the delivery date.

    •    Products must be:

    •    Unused and in their original packaging.

    •    In the same condition as when they were received.

    •    Items that are opened, used, or damaged by the customer may not qualify for a refund or exchange.

2. Return Process

To initiate a return:

    1.    Contact us at theroguemenessentials@gmail.com with your order number and reason for return.

    2.    Once your return request is approved, we will provide instructions on how to ship the item back to us.

3. Return Shipping Costs

    •    Customers are responsible for return shipping costs.

    •    We recommend using a trackable shipping method to ensure your return is safely delivered.

4. Refunds

    •    Once we receive and inspect the returned item, we will notify you of the status of your refund.

    •    Approved refunds will be processed back to your original payment method.

    •    Refund processing times may vary depending on your payment provider, but typically take 5–10 business days.

5. Exchanges

    •    If you wish to exchange an item for a different size or product, please contact us at theroguemenessentials@gmail.com.

    •    Exchanges are subject to product availability.

6. Non-Returnable Items

The following items are not eligible for return or exchange:

    •    Gift cards.

    •    Sale or clearance items.

7. Damaged or Defective Products

If your order arrives damaged or defective:

    •    Contact us within 7 days of delivery at theroguemenessentials@gmail.com with your order number and photos of the damaged item.

    •    We will arrange a replacement or refund at no additional cost to you.

8. Contact Us

If you have any questions or concerns about our return policy, please contact us:

The Rogue Men Essentials

Email: theroguemenessentials@gmail.com

Phone: 850-842-9382

Mailing Address: 1096 Scenic Gulf Dr. A102, Miramar Beach, FL 32550